![]() Their long-term agenda is to build a complete tech stack that is required to usher in the revolution in conversational commerce (c-commerce), which they believe can serve as a rival to e-commerce. An Ecommerce HelpdeskTo manage customer queries across engagement channelsWe are live with 175+ leading brands such as Mamaearth, Wow Skin Science, Man Matters, Neemans Shoes, Ravin Jeans and many moreLimeChat is backed by Stellaris Venture Partners, Y Combinator, Pi Ventures, Titan Capital, and the founders of Mamaearth and Man Matters.Want. They wish to bring the most compelling buying experience on chat. The chatbot offers conversational experiences to customers on platforms like Facebook Messenger and WhatsApp. Founded in 2020, by AI experts from IIT Delhi, MIT, and CMU, LimeChat is a part of the pandemic-induced surge of e-commerce start-ups in India. The start-up is currently working with more than 25 D2C brands across the beauty, fashion, cosmetics, health, and wellness domains. LimeChat had raised a pre-seed round from Titan Capital early last year. The AI-based platform plans to use the raised finances to strengthen its own team while scaling up its go-to-market operations. A cohort of angel investors, including Kalyan Krishnamurthy, CEO Flipkart, and Ramakant Sharma, Dilip Khandelwal, Sujeet Kumar, were among the many who participated in this round of financing. to get an in-depth understanding of your team's performance.ĭownload the Limechat app and login using your existing details.Pi Ventures, Stellaris Invest $750,000 In LimeChatĪI-based, chatbot start-up LimeChat has raised $750,000 in a seed funding round led by Stellaris Venture Partners, and Pi Ventures. Break down each metrics by agents, conversation labels, days, time of day etc. Measure important CX metrics such as FRT, Resolution Time, and open conversations to get a real-time snapshot of your customer support. Always Stay on Top of your Key CX Metrics.Have a tricky customer? Let your other team members know via private notes. Reduce FRT with canned responses created exclusively for D2C brands. Get real-time notifications for conversations from your customers. ![]() ![]() Never Miss a Message from Your Customer.Improve conversion rates with instant responses to convert your support team into a revenue centre. Respond to your pre-purchase visitors in one click with product details such as images, info, and discounts in an aesthetic product card. Share the Latest Product Prices and Discounts.The Limechat chatbot, created exclusively for E-Com understands all possible queries related to order tracking and responds accordingly. Get detailed information about orders associated with a conversation and convey the same to your customers within seconds. Instantly + Easily Share Order Tracking Status.Our AI auto-labels and prioritizes incoming queries so that you can focus your efforts on the customers that matter the most. Give Priority to Loyal + Important Customersįind specific conversations based on tags like status, agents, starred, alert, new etc on conversations.Put conversations for follow-up, waiting, resolved, close and open so your team can take it forward without delay. Get conversations pooled in from all mediums - Whatsapp, Messenger, Web chat, Email, Facebook, Instagram. A Single Helpdesk for ALL Your Channels.Be on top of customer conversations and reduce bounce rate anytime and anywhere. Simplemente disfrute de LimeChat PC en la pantalla grande de forma gratuita! LimeChat IntroducciónĪ powerful e-commerce help desk to manage, follow up & collaborate with your CX team to deliver excellent customer service on the go. No más mirar la batería o llamadas frustrantes en el momento equivocado nunca más. LimeChat, proveniente del desarrollador LimeChat, se ejecuta en el sistema Android en el pasado.Īhora, puedes jugar LimeChat en PC con GameLoop sin problemas.ĭescárgalo en la biblioteca de GameLoop o en los resultados de búsqueda.
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